“Inclusive leaders create conditions in which each person on the team feels respected, valued, and understood,” says Amy Parkin, director of learning solutions at FranklinCovey. “They feel comfortable being themselves as a whole authentic person, not as somebody who has to put on a work mask.

On an inclusive team, each person has a chance to contribute and is recognised for contributing, and there's room for people from different backgrounds and experiences.”

However, there's more to DEI than rolling out formal programs to bolster inclusivity.

Leaders need to adapt their styles, methods, and skills to build inclusion into their daily behaviours and decisions. 

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