Higher Education Webcast

How 6 Critical Practices Create High-Performing Teams in Higher Education

November 4, 2026 | 3:00-4:00 p.m. ET

In today’s high-stakes higher education environment, leaders are constantly asked to do more with less—driving institutional outcomes while supporting exhausted faculty and staff. Pressure is mounting, and the status quo is costly. Recent data indicates that 64% of higher education employees report feeling burned out. A 2025 CUPA-HR survey also finds that 64% of higher education supervisors have seen job expectations increase over the past year, and 60% report that their roles cause them anxiety.

Amid these compounding challenges, most leaders believe they must choose between driving institutional results and supporting their people. But what if high expectations and building trust could actually work together to drive sustained, exceptional results—without the burnout?

What to Expect on this Webcast:

Join bestselling author and leadership expert Victoria Roos Olsson as she reveals how the best higher education leaders develop high-performing teams.

Grounded in global research across sixty countries and refined through thousands of real-world implementations, Victoria will introduce core concepts from the groundbreaking new book, Expect a Lot, Care a Lot. She will equip you with a clear, proven system for empowering performance while strengthening the people who make it possible, whether you lead a small campus committee or a large university division.

Key Takeaways:

During this webcast, you will learn how to apply six critical practices to move your teams into the highest levels of engagement and performance:

• Align Purpose and Performance: Ensure your faculty and staff know exactly what matters to your institution—and why.
• Communicate as a Coach: Shift your conversation style to unlock ownership and capability within your team.
• Delegate for Growth: Assign responsibilities in ways that actively build departmental capacity, rather than creating leadership dependency.
• Fuel Growth with Feedback: Leverage continuous feedback as daily fuel to drive both individual development and institutional results.
• Manage Energy: Treat your people's energy as a renewable asset, not just a resource to expend, to directly combat burnout.
• Maximize One-on-Ones: Turn your routine check-ins into powerful engines of trust, clarity, and accountability.